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We will consider returns for full refund or exchange by contacting us within 5 days of receiving your package via email at cwf430@outlook.com. Absolutely no returns on SALE ITEMS OVER 25% OFF, intimates or earrings. All returns must be in original condition. Items must not have been worn or laundered and with tags still attached. Original receipt is required. Returned item must be shipped within 5 days of contacting us via email. Items returned without contacting us or not shipped within time frame described above will not be issued a refund. Customers are responsible for return shipping costs which are not refundable. We recommend insurance and tracking when sending items to our store. Cherry Wine Fashions is not responsible for lost or stolen items.